Overview

Portola Inn and Suites

7921 Orangethorpe, Buena Park, CA 90621, United States
+1 714 739 5885

₹ 4,345+

Overall guest ratings

5.6/10 OK
based on 1,158 reviews

Review highlights

  • 8.9
  • 7.1
  • 3.9
  • 3.4

Nearby

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    About

    Portola Inn and Suites puts you just a 5-minute drive from Knott's Berry Farm and Medieval Times. Guests can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. Bonuses like refrigerators and microwaves are offered in all rooms, along with flat-screen TVs and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Pets not allowed
    • Free parking
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    5.6 OK
    based on 1,158 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.7 "Internet is average."
    • 3.9 "Disappointing food."
      2.1 "79% did not enjoy the desserts."
    • 3.4 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
      0.6 "94% found problems with the furniture."
      2.2 "78% had problems with the shower."
      3.2 "For 68%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      2.8 "72% were unsatisfied with the kitchenette."
      4.3 "57% were disappointed with the minibar."
      3.0 "70% criticized the small bathroom."
    • 2.6 "Horrible vibe."
      2.9 "71% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
      0.0 "Unfriendly atmosphere, according to 100%."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
      1.4 "Dirty pool, said 86%."
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    Overall rating

    6.0 OK
    based on 335 reviews
    • 8.6 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.0 "Internet is average."
    • 3.7 "Disappointing food."
    • 3.5 "Breakfast is below average."
    • 3.5 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      3.5 "For 65%, the rooms looked old."
      2.1 "79% had problems with the shower."
      1.3 "Air conditioning was criticized by 87%."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.2 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      1.4 "86% thought it was rather dirty."
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    Overall rating

    5.5 OK
    based on 729 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Service is ok."
      6.9 "Only 69% thought the service was professional."
      5.4 "54% thought the management was tolerable."
    • 3.8 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.3 "77% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      3.1 "69% criticized the small bathroom."
    • 3.7 "Disappointing food."
      1.6 "84% did not enjoy the desserts."
      4.7 "53% found the side dishes unedible."
    • 3.2 "Awful breakfast."
    • 2.7 "Awful rooms."
      2.2 "78% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      0.6 "94% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      3.0 "For 70%, the rooms looked old."
      2.5 "75% were unsatisfied with the kitchenette."
      1.1 "Air conditioning was criticized by 89%."
      3.3 "67% were disappointed with the minibar."
      3.1 "69% criticized the small bathroom."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
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    Overall rating

    4.1 OK
    based on 23 reviews
    • 6.7 "Service is ok."
    • 4.1 "Rooms are not good."
      2.5 "75% said rooms were dirty."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."

    Overall rating

    5.7 OK
    based on 69 reviews
    • 8.9 "Location is great."
    • 8.1 "Good value."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 4.8 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
    • 3.7 "Breakfast is below average."
    • 2.7 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
    • 2.2 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
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