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The Norfolk Hotel

267 Hagley Road, Birmingham, United Kingdom
+44 121 454 8071

₹ 1,959+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

5.3/10 OK
based on 2,806 reviews

Review highlights

  • 8.3
  • 5.4
  • 4.0
  • 3.3

Nearby

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    Amenities

    • Business centre
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    5.3 OK
    based on 2,806 reviews
    • 8.3 "Location is great."
    • 5.4 "Food is average."
    • 5.2 "Service is ok."
    • 5.0 "Bar is ok."
    • 5.0 "Breakfast is mediocre."
    • 4.0 "Vibe wasn't good."
    • 3.3 "Not very comfortable."
    • 2.4 "Terrible amenities."
    • 2.3 "Awful rooms."
    • 1.7 "Generally quite dirty."
    View all review categories

    Overall rating

    4.9 OK
    based on 1,122 reviews
    • 8.4 "Location is great."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 5.5 "Food is average."
    • 5.2 "Bar is ok."
    • 5.1 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
      6.0 "60% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
    • 4.7 "Breakfast is below average."
    • 4.3 "Vibe wasn't good."
      4.5 "55% criticized the unstylish hotel."
      2.2 "78% didn't like the unstylish hotel."
      2.7 "Unfriendly atmosphere, according to 73%."
    • 3.1 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      1.4 "86% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 2.2 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      1.8 "82% didn't like the architecture."
      4.1 "59% thought the facilities needed updating."
    • 2.2 "Awful rooms."
      1.3 "87% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      3.1 "69% didn't like the uncomfortable beds."
      1.0 "90% had problems with the shower."
      1.0 "90% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      4.6 "For 54%, the rooms looked old."
      0.7 "93% thought the tv was sub-standard."
      2.6 "74% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    View all review categories

    Overall rating

    5.1 OK
    based on 420 reviews
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
    • 4.3 "Vibe wasn't good."
      4.1 "59% criticized the unstylish hotel."
      2.2 "78% didn't like the unstylish hotel."
    • 3.2 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      1.1 "89% thought it was too noisy."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.2 "Awful rooms."
      1.9 "81% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      1.7 "83% had problems with the shower."
      2.2 "78% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      0.6 "94% thought the tv was sub-standard."
      4.2 "For 58%, the rooms looked old."
    • 1.8 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      1.2 "88% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
    View all review categories

    Overall rating

    5.5 OK
    based on 1,262 reviews
    • 8.1 "Location is great."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 5.4 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
    • 4.9 "Bar is not good."
    • 3.4 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      1.3 "87% thought it was too noisy."
      2.0 "80% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 2.9 "Horrible vibe."
      3.3 "67% criticized the unstylish hotel."
      1.8 "82% didn't like the unstylish hotel."
      2.7 "Unfriendly atmosphere, according to 73%."
    • 2.5 "Awful rooms."
      2.5 "75% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      1.8 "82% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      3.4 "For 66%, the rooms looked old."
      2.0 "80% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
      1.4 "86% thought it was rather dirty."
    View all review categories
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