> 10% discount for direct reservations - ONLY HERE!> Free internet access up to 512 kbit/s (excl. VPN)> Non smoking hotel> Easy and convenient to discover Berlin - good public transport connection
This is a 3 star not 4 star as shownPros: This is a 3 star not 4 star as shownCons: This is a 3 star not 4 star as shown
Pros: LicationCons: Wi Fi dint work at all. There was no coffe,water tea avaliabe in the room. Poor quality for a four star hotel. Would never stay in this hotel agane.
Pros: Never ever again to this pleace.Cons: Wifi was completely dead. Room was not really clean. Parking we had to pay...never heard that before. Not happy at all.
Pros: location was quite good, near to underground train station. Bit of a walk to the nearest centre of restaurants, shopping etc, but easy to get to for these activities via underground trains and sightseeing. Staff were helpful and polite.Cons: No hospitality tray, no English speaking channels except news channel-would expect cable TV in this 4star level. Breakfast too expensive @ 15euro per person plus extra 5euro if you want breakfast in your room.
The 'free' wifi was a joke. We could often not even get a connection (and we're from South Africa, so we're quite used to slow connection speeds ¿ this was unusable), and any time we complained we got the same response. Every staff member we spoke to said, 'Are you using the free wifi?' And when we said yes, they smiled and said, 'Oh yes, that's quite slow. The paid wifi is much better.' So clearly the 'free' wifi is just a hook to get you to pay 8 euros a day to upgrade to usable internet. It's not acceptable to advertise your rates as including free wifi, when they really don't. I would not have booked this hotel had I known. Beyond that the hotel was neat and clean, and we were treated very kindly by the staff. The location was fair - not amazing, but not bad either. There is a train station a few minutes' walk away, and there are a number of restaurants a few blocks away.Pros: The hotel was neat and clean, with lots of light. The staff were friendly.Cons: The wifi was terrible. Our room overlooked a VERY noisy park, so we had to keep our windows closed. The pillows were very uncomfortable, and there were no others available (we asked).