Spend your next fun-filled family adventure at this Howard Johnson Express Inn - Beckley conveniently located off Interstate 77 just one mile from Tamrack Arts and Culture Center. Crossroads Mall is four miles away. Take part in a whitewater rafting adventure down New River, or bring the family to Winterplace Ski Resort. Visit Mountain State University two miles away, or travel underground at Exhibition Coal Mine just one mile away. Walk to Campestre Mexican Restaurant for a spicy dinner. Wake up to a complimentary Rise and Dine continental breakfast with a complimentary newspaper. Refresh in the outdoor pool, and enjoy the convenience of complimentary large-vehicle parking. Plan your exciting day from the comfort of your guest room with the complimentary wireless Internet access, microwave and refrigerator. Hot tub suites, smoke-free and handicapped-accessible rooms are also available. Pets are welcome at this lodging. There is no charge for children 17 and under with an adult.
Pros: The room was clean, linen was fresh, television worked well, heater/air conditioner worked well, bathroom was clean and everything worked well. I would stay there again.
Cons: No one was at the front desk when I checked out. I didn't stay for the continental breakfast because it did not look appealing--very skimpy offerings. The noise level was a bit high--the walls must be paper thin.
Difficulty with 3rd party reservation
Pros: The price was right for a last minute trip and location was fine for the business I was meeting at.
Cons: I booked through a third party and they made a mistake and reserved me into a smoking room. I was informed on check-in there was nothing they could do (not even do an upgrade that I was willing to pay for) because they didn't have the ability to integrate with those systems, short of cancelling my original booking (which was non-refundable) and making a new reservation. After a long winded explanation from the counter about why he wasn't to blame for the issue, I ended up in the smoking room which had cigarette burns in the ceiling and carpet, smelled smoky, and seemed dingy.
Grubby
Pros: Polite Staff, okay breakfast, location to freeway
Cons: Obvious smoke from non-Smoking next room, cigarette hole and hair on sheets, old wore out mattress, half used shampoo bottle in bathroom (maybe they were going green), banjo music from the woods...
Good location... not much more
Pros: location was great, lots of restraunts to choose from and easy access to 77.
Cons: The nice young man at the front desk confused me ....He was dressed in a stocking cap and jeans and a coat , so I wasn't sure if he worked there?? The hotel looked like it needed tlc. The breakfast was the worst I have ever seen .I didn't feel comfortable with the cleanliness enough to even eat there.
Pros: Location
Cons: No hit water in shower. Residual spirits arguing!
Pros: Nice clean room. Good size.
Cons: Smoke detector in our room missing
Naked wires only. No elevator.
Sucked.
Pros: Nothing.
Cons: Guest service was rude. Rooms were smokey and dirty. Didn't sleep at all!
Bed Bug!, Smoker Hotel, Bad customer service.
Pros: Nothing!
Cons: BE ALERT! Live bugs on the bed sheets, Smoker room and hotel, NO elevator! It was advertised as a non-smoker, but they gave me a filthy smoky smelly room. furniture was sticky and not clean. Toilet was stained brown, the whole building smells like ashtray. I complained and they refused to change the room nor to refund the money! I did not stay more than a few minutes and returned right back, Had to go to Marriott and gladly stayed there across the street from this hotel. they falsely advertised this hotel and things are not as what they say online! I would never stay there even for free.
Pros: It smelled like cigarettes and the attendants were smoking in the back if they were not tending people, though they were nice lady's. the bedding had burn holes and one of the pillows had blood on it. the linens smelled like someone had slept in the bed before us. UGH... I will never stay there ever again. I will sleep in my vehicle. It was disgusting!!!!
Cons: everything. too bad it was so late at night, we would have gone elsewhere.
Pros: Very convenient location
Cons: The room was clean but the bed sheets and pillowcase were very uncomfortable. I wasn't expecting silk, but they were rough and uncomfortable.
Horrible
Pros: It was close and the price was decent. Continental breakfast was the best thing.
Cons: The entire building smelled like cigarette smoke.
Bathrooms were not clean, linens had old stains on them
All applicances were old.
Pros: The room was clean, linen was fresh, television worked well, heater/air conditioner worked well, bathroom was clean and everything worked well. I would stay there again.
Cons: No one was at the front desk when I checked out. I didn't stay for the continental breakfast because it did not look appealing--very skimpy offerings. The noise level was a bit high--the walls must be paper thin.
Pros: Nice clean room. Good size.
Cons: Smoke detector in our room missing
Naked wires only. No elevator.
Difficulty with 3rd party reservation
Pros: The price was right for a last minute trip and location was fine for the business I was meeting at.
Cons: I booked through a third party and they made a mistake and reserved me into a smoking room. I was informed on check-in there was nothing they could do (not even do an upgrade that I was willing to pay for) because they didn't have the ability to integrate with those systems, short of cancelling my original booking (which was non-refundable) and making a new reservation. After a long winded explanation from the counter about why he wasn't to blame for the issue, I ended up in the smoking room which had cigarette burns in the ceiling and carpet, smelled smoky, and seemed dingy.
Grubby
Pros: Polite Staff, okay breakfast, location to freeway
Cons: Obvious smoke from non-Smoking next room, cigarette hole and hair on sheets, old wore out mattress, half used shampoo bottle in bathroom (maybe they were going green), banjo music from the woods...
Good location... not much more
Pros: location was great, lots of restraunts to choose from and easy access to 77.
Cons: The nice young man at the front desk confused me ....He was dressed in a stocking cap and jeans and a coat , so I wasn't sure if he worked there?? The hotel looked like it needed tlc. The breakfast was the worst I have ever seen .I didn't feel comfortable with the cleanliness enough to even eat there.
Pros: Location
Cons: No hit water in shower. Residual spirits arguing!
Sucked.
Pros: Nothing.
Cons: Guest service was rude. Rooms were smokey and dirty. Didn't sleep at all!
Bed Bug!, Smoker Hotel, Bad customer service.
Pros: Nothing!
Cons: BE ALERT! Live bugs on the bed sheets, Smoker room and hotel, NO elevator! It was advertised as a non-smoker, but they gave me a filthy smoky smelly room. furniture was sticky and not clean. Toilet was stained brown, the whole building smells like ashtray. I complained and they refused to change the room nor to refund the money! I did not stay more than a few minutes and returned right back, Had to go to Marriott and gladly stayed there across the street from this hotel. they falsely advertised this hotel and things are not as what they say online! I would never stay there even for free.
Pros: It smelled like cigarettes and the attendants were smoking in the back if they were not tending people, though they were nice lady's. the bedding had burn holes and one of the pillows had blood on it. the linens smelled like someone had slept in the bed before us. UGH... I will never stay there ever again. I will sleep in my vehicle. It was disgusting!!!!
Cons: everything. too bad it was so late at night, we would have gone elsewhere.
Pros: Very convenient location
Cons: The room was clean but the bed sheets and pillowcase were very uncomfortable. I wasn't expecting silk, but they were rough and uncomfortable.
Horrible
Pros: It was close and the price was decent. Continental breakfast was the best thing.
Cons: The entire building smelled like cigarette smoke.
Bathrooms were not clean, linens had old stains on them
All applicances were old.
