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Crowne Plaza Amsterdam City Centre
Best Room Service

Nieuwezijds Voorburgwal 5, Amsterdam, North Holland, Netherlands
+31 206 200 500

Call

+31 206 200 500

Overall guest ratings

8.9/10 Excellent
based on 4,575 reviews

Review highlights

  • 9.7
  • 9.3
  • 7.8
  • 5.7

Good to know

  • Professional service
  • Friendly service
  • Train station is close

Nearby

    show all

    About

    Located in Amsterdam City Centre, this eco-friendly hotel is within a 10-minute walk of Centraal Station, New Church, and The Old Church. Dam Square and Royal Palace are also within 10 minutes.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 4,575 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      8.6 "86% said the concierge service was amazing."
      8.3 "83% were happy with the room service."
      8.3 "83% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 7.8 "Good amenities."
      8.0 "80% thought the building was wonderful."
      7.8 "78% enjoyed the lobby entrance."
      10.0 "Business facilities were excellent, according to 100%."
    • 7.1 "Good breakfast."
    • 6.8 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.9 "Only 59% thought the air conditioning was adequate."
    • 5.7 "Internet is average."

    Overall rating

    9.0 Excellent
    based on 3,202 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      8.9 "89% said the concierge service was amazing."
      8.3 "83% were happy with the room service."
      8.0 "Management was excellent, said 80%."
    • 7.2 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% thought the air conditioning was adequate."
    • 6.0 "Internet is average."
    • 4.5 "Value below average."
      3.4 "66% said the breakfast was too expensive."

    Overall rating

    9.0 Excellent
    based on 732 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
    • 7.2 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.6 "86% said rooms were clean."
    • 7.1 "Good breakfast."
    • 6.6 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 5.8 "Internet is average."
    • 4.4 "Value below average."
      3.2 "68% said the breakfast was too expensive."
    View all review categories

    Overall rating

    9.3 Excellent
    based on 91 reviews
    • 9.8 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.6 "Good vibe."
    • 7.3 "Good breakfast."
    • 6.8 "Rooms are ok."
    • 5.6 "Average value."

    Overall rating

    8.8 Excellent
    based on 549 reviews
    • 9.9 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "Near to public transport, according to 99%."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 5.2 "Internet is average."
    • 4.7 "Value below average."
      3.3 "67% said the breakfast was too expensive."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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