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Hotel Puerta De Alcala

Fausto Elhuyar, 9, 28802 Alcalá de Henares, Madrid, Spain
+34 918 025 460

₹ 2,856+

Overall guest ratings

7.8/10 Good
based on 635 reviews

Review highlights

  • 9.1
  • 8.8
  • 4.8
  • 4.7

Nearby

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    About

    Located in Alcala de Henares, Hotel Puerta De Alcala is minutes from Casa de Hippolytus and La Garena Plaza Shopping Center. This hotel is within close proximity of Foro de Complutum and Puerta de Madrid.

    Rooms

    Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna.

    Dining

    Satisfy your appetite at a coffee shop/café serving guests of Hotel Puerta De Alcala.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour front desk, and luggage storage. Planning an event in Alcala de Henares? This hotel has facilities measuring 646 square feet (60 square meters), including a meeting room. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • 24 hour front desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Terrace/Patio
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 635 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.8 "Good value."
    • 8.3 "Location is great."
      8.4 "Great parking, according to 84%."
      9.3 "93% thought it was easy to get to the train station."
      8.0 "80% thought parking was inexpensive."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 4.8 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      0.6 "94% thought the tv was sub-standard."
      2.8 "72% thought they were poorly maintained."
      4.8 "52% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      3.3 "67% found problems with the furniture."
    • 4.7 "Bad amenities."
    • 3.8 "Pool is below average."
    • 3.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 330 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.0 "Excellent value."
    • 8.0 "Location is great."
    • 7.2 "Good breakfast."
    • 5.9 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 4.8 "Bad amenities."
    • 4.2 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      0.6 "94% thought the tv was sub-standard."
      2.6 "74% thought they were poorly maintained."
      4.1 "59% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
    • 3.3 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    based on 107 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Average comfort."
    • 4.9 "Rooms are not good."
    • 4.3 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.0 "Pool is below average."
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    Overall rating

    7.8 Good
    based on 196 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Good value."
    • 8.6 "Location is great."
      8.7 "Great parking, according to 87%."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.0 "Rooms are ok."
      4.0 "60% didn't like the uncomfortable beds."
      1.2 "For 88%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
      2.9 "71% thought they were poorly maintained."
    • 3.1 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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