Overview

Best Western Sovereign Hotel - Albany

1228 Western Avenue, Albany, NY 12203-3326, United States
+1 518 489 2981

₹ 5,654+

Overall guest ratings

7.3/10 Good
based on 1,614 reviews

Review highlights

  • 9.3
  • 9.1
  • 4.9
  • 3.8

Good to know

  • Friendly service

Nearby

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    About

    Welcome to the Best Western Sovereign Hotel Albany! When staying at our Albany hotel, a trip to the Crossgates Mall is a must, whether you’re here for an event at SUNY Albany (Albany University) or just getting away from the city. A great academic community, the College of Nanoscale Science and Engineering (CNSE) and the College of St. Rose are also in the neighborhood. We cater to all guests, whether you’re a healthcare professional at Albany Medical Center or simply touring a nearby college campus, our friendly staff members will make you feel at home. Catch a game at the Times Union Center or take a stroll around Washington Park. The Palace Theatre always features exciting shows and don’t forget to attend a SUNY athletic event. They bring athletes and fans to the area from around the country. Take in a Guilderland Soccer Tournament or visit the Saratoga Racecourse for an adrenaline rush. Even if you’re here to take the NYS Bar Exam, it’s important to treat yourself after those months of studying. How about a trip to the Altamont Fairgrounds to see what’s happening? All year-round there are special events taking place. Employees of General Electric (GE®) and Global Foundries® are a couple of our regular guests, and we prioritize business travelers who want to feel at home. Close to the Amtrak Rensselaer Station and Albany International Airport, traveling is easy at our Albany hotel. Nearby, the NYS Museum and Empire State Plaza are must-sees for vacationers. Tour the capitol buildings and try out some of the local fare. Afterwards, you can rest easy in your spacious room with luxurious bedding. It’s the little touches that make any trip special, and we combine the best in service with the best amenities. Book a room at the Best Western Sovereign Hotel Albany now!

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • ATM on-site
    • Business centre
    • Cribs available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Free parking
    • Train station shuttle
    • Designated smoking area
    • Storage available
    • Wedding services
    • Internet
    • Pool table
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,614 reviews
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 9.1 "Terrific location."
      7.4 "Great parking, according to 74%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.6 "96% liked the proximity to sightseeing."
      9.2 "92% thought parking was inexpensive."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 8.5 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.0 "Dining area was clean enough, according to only 60%."
    • 4.9 "Not very comfortable."
      4.7 "53% said rooms were small."
      3.0 "70% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      1.4 "86% criticized the small bathroom."
    • 3.8 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
      3.1 "69% didn't like the unstylish hotel."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      3.0 "For 70%, the lobby entrance was sub-standard."
      0.6 "94% complained about the elevator."
      3.0 "70% thought the facilities needed updating."
      1.1 "89% didn't like the architecture."
    • 2.8 "Disappointing wellness & sports facilities."
      4.2 "58% didn't like the fitness area."
      0.0 "100% were unhappy with the sauna."
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    Overall rating

    7.6 Good
    based on 564 reviews
    • 9.4 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.7 "Location is great."
      7.1 "Great parking, according to 71%."
      9.4 "94% thought parking was inexpensive."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.5 "Only 65% said rooms were clean enough."
      5.5 "Only 55% thought the shower was ok."
    • 5.2 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 3.6 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
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    Overall rating

    7.1 Good
    based on 564 reviews
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      7.6 "Great parking, according to 76%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.6 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.4 "Pool is mediocre."
    • 5.3 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      6.1 "Only 61% thought the shower was ok."
    • 4.9 "Not very comfortable."
      4.6 "54% said rooms were small."
      3.2 "68% thought it was too noisy."
    • 3.9 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
      0.9 "91% complained about the elevator."
      2.9 "71% thought the facilities needed updating."
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    Overall rating

    6.6 Good
    based on 193 reviews
    • 9.4 "Excellent value."
    • 9.0 "Terrific location."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 5.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      2.1 "79% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
      2.0 "Air conditioning was criticized by 80%."
      3.0 "70% said the bathroom was dirty."
    • 4.4 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      2.9 "71% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 4.1 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      2.6 "74% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
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    Overall rating

    7.5 Good
    based on 290 reviews
    • 9.3 "Excellent value."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 9.1 "Terrific location."
    • 8.1 "Breakfast is good."
    • 5.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.9 "51% said rooms were small."
    • 4.8 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      3.9 "61% complained about the bathroom."
      1.8 "82% found problems with the furniture."
      4.9 "51% said rooms were small."
      2.2 "For 78%, the rooms looked old."
    • 4.0 "Internet is poor."
    • 3.0 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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