Book Hertz hire cars in Bethesda

Reviews for Hertz in Bethesda

Recent reviews

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Wonderful

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Good

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Okay

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Fair

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Mediocre

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Poor

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10.0

Pros:Yes! The staff was friendly and helpfulCons:The car needed cleaning, especially on the outsideReviewed 4 May 2021

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9.2

Pros:The staff on site weren’t helpful but my experience was salvaged by a wonderful customer service representative.Cons:They could have answered my initial plea to understand the nature of the situation. Instead I needed to resolve the issue after the fact with customer service.Reviewed 15 Mar 2020

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10.0

Pros:The pickup and dropoff procedures were straightforward and uncomplicated. The car performed well throughout the trip.Cons:The car did not have cruise control, though it was not stipulated in any advertising that it would. And the windshield wipers needed to be replaced.Reviewed 25 May 2018

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6.0

Pickup nighmare - alter pickup locationPros:ValueCons:Arrived @ Bethesda only to find it closed. Called 800 operater said transferred pickup to 99H St in D. arrived to find he didnt transfer. Second phone call no record of transfer. Wasterd an hour on phone--no result. onsite staff intervened to get car assigned. Dont think call agent was in US. Charged me another day when i returnrd car.Reviewed 16 Jan 2018

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8.0

Pros:Nice to be able to pick up and drop off somewhere else other than the airport.Cons:Suggestion: for the pick up and drop off locations identify the name of the business attached to the address. For example, my pick up location was in the lobby of a hotel. Instead of just providing the street address, add that it is located in the lobby of x hotel.Reviewed 15 Sep 2017

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10.0

HIdden locationPros:Once I found the desk, my experience was hassle-free.Cons:Hard to find the Hertz desk hidden in a hotel on the corner. Poor signage.Reviewed 10 Sep 2017

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5.6

Ok rentalPros:First time using Hertz. Very Friendly staff.Cons:Car smelled awful, very dirty inside. Was only given one car option.Reviewed 7 Mar 2017

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6.0

Smelled of smoke.Pros:Convenient and good price.Cons:Car smelled like someone had smoked in it. Older car.Reviewed 24 Feb 2017

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10.0

Pros:Pickup and Drop off were the most impressive.First, I loved getting a good price and not having to go to the airport. And secondly, the pickup and drop off were exceptionally easy. The Ford Focus got us around, but was jerky taking off from stoplights, etc. I should probably get an upgraded car next time.Reviewed 20 Jul 2016

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7.6

Pros:Car was comfortable and staff was courteous.Cons:They did not have the size car we reserved at puck up and only had a significantly smaller car available. We had to wait a long time to get a car the size we reserved.Reviewed 20 Jun 2016

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3.2

Pros:Service of the helpdeskCons:The dropoff was delayed by the contract problemReviewed 30 Oct 2015

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More

• What is the most popular car hire from Hertz in Bethesda?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Bethesda.

• How many car hire locations does Hertz have in Bethesda?

  Hertz has 2 hire locations in Bethesda. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Dulles Intl airport (IAD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Hertz have a car hire location at the airport: Baltimore/Washington airport (BWI)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Hertz have a car hire location at the airport: Reagan-National airport (DCA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes